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    Warranty? Policy

    Official website product is covered with RAVPower product and labor warranty for 18 months from the date of its original purchase. If any problems occur, please contact the RAVPower Customer Care Center via email ?support@ravpower.com.

    ?

    Process for Returning Merchandise

    1. Obtain a Return Merchandise Authorization (RMA) Number:

    All returns must have an RMA number for processing. Contact your reseller or email?support@ravpower.com?for assistance.

    2. Write the RMA number on the shipping label on the outside of the package.

    RMA numbers should be clearly displayed on the return shipping label of any package being returned to RAVPower?. Do not write the RMA number on the actual box. Packages without an RMA number on the return shipping label may not be accepted by our warehouse.

    Warranty Timeline

    Item Limited Warranty